I was recently denied a procedure which is -- technically -- covered under my policy.  GHI will not let me have a CT scan of my brain because they deemed it not medically necessary to diagnose my nearly constant dizziness. I haven't finished with this problem because I can appeal and I have to consult my own doctor to see if there is another option. But what really irked me, and this isn't the first time, is that they write,

"You are free to pay for it yourself."

Well of course I am. Do they think I am that much of a sheeple that I need permission from the insurance company to pay for something?  I pay for most things for myself as it is, because this insurance doesn't cover doctor's visits, but only hospitalization, diagnostics, labs and pharmaceuticals.

Also, starting off the letter with a long self serving paragraph about how much you care about customer's health is utterly ridiculous when you're denying a procedure the doctor has ordered.

Newsflash to GHI: you care about profits. You always have and always will. It can't be helped. A good customer is one who pays but never takes. A bad customer is one that needs it.

Introduction.

This blog is to complain about businesses and the idiotic or just plain horrible things that they do.  Presumably many of these things are required by the law, or by "experts."  Many of these things are simply the result of the way things have evolved and probably have no basis in actual knowledge.

Jane Jones wrote about this in her last book, "Dark Age Ahead," where she documented the way "traffic studies" or "pedestrian studies" have come to rely on knowledge that has no basis in actual studies.  It's something akin to that idiot politician saying that women can "shut all that down" after being raped.


Comments are allowed but not trolling or name calling. What I would prefer in the comments is if someone could come up with a logical explanation.  So with that... on to my first complaint, about GHI, the insurance giant.